Privacy Policy

Information we collect

If you create an account or use Moonbit services, we may collect the following types of information: * Contact information - your name, address, phone, email and other required information. * Financial information - the full bank account numbers and/or credit card numbers that you link to your Moonbit account or give us when you use paid Moonbit services. * When you use Moonbit services, we collect information about your transactions and your other activities on our website and we may collect information about your computer or other access device for fraud prevention purposes. * Finally, we may collect additional information from or about you in other ways such as contacts with our customer support team.
* How we protect and store personal information * Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymous so that it does not identify a specific user. * We store and process your personal information on our computers in International Offices where Moonbit facilities or our service providers are located, and we protect it by maintaining physical, electronic and procedural safeguards in compliance with applicable International federal regulations. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.

How we use the personal information we collect

  • Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use your personal information to:
  • Provide Moonbit services and customer support you request;
  • Process transactions and send notices about your transactions;
  • Resolve disputes, collect fees, and troubleshoot problems;
  • Prevent potentially prohibited or illegal activities;
  • Customize, measure, and improve Moonbit services and the content and layout of our website and applications;
  • Deliver targeted marketing, service update notices, and promotional offers based on your communication preferences; and
  • Compare information for accuracy and verify it with third parties.

Marketing

We will not sell or provide your information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize Moonbit services, content and advertising.

How we share information with other parties

We may share your information with: * Service providers under contract who help with parts of our business operations such as fraud prevention, bill collection, marketing and technology services. Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit. * Financial institutions with which we partner with. * Companies that we plan to merge with or be acquired by. (Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. You will receive prior notice of any change in applicable policy.) * Other third parties with your consent or direction to do so. * Moonbit will not sell or rent any of your personal information to third parties for their marketing purposes and only shares your personal information with third parties as described in this policy. * If you establish a Moonbit account indirectly on a third party website or via a third party application, any information that you enter on that website or application (and not directly on a Moonbit website) will be shared with the owner of the third party website or application and your information may be subject to their privacy policies. * We will notify you of material changes to this policy by updating the last updated date at the top of this page. It is recommended to visit this page frequently to check for changes.

How you can access or change your information

You can review and edit your personal information at any time by logging in to your account and clicking Settings or My Account tab. If you deactivate your Moonbit account, we will mark your account in our database as "Deactivate" but will keep your account information in our database. This is necessary in order to deter fraud, by ensuring that persons who try to commit fraud will not be able to avoid detection simply by closing their account and opening a new account. However, if you close your account, your identifiable information will not be used by us for any further purposes, nor sold or shared with third parties, except as necessary to prevent fraud as required by law or in accordance with this Privacy Policy.

How you can contact us about privacy questions

If you have questions or concerns regarding this policy, you should contact us at admin@moonbit.com.